START Ability Services provides a revolutionary support service for people who need support with all aspects of independent living. We specialise in providing support to people who would like to manage their own support needs through personalisation, Direct Payments, Independent Living Funds and Individual Budgets.
We are also specialists in supporting people with learning difficulties (“learning disabilities”) to gain the skills that they need to make informed choices about their lives. After all, each and every person is different and we want to assist you to live your life!
As we have many years of experience in providing one-to-one support to individuals in the community, we have decided to expand our services and offer a unique way of providing support workers.
We can assist you with all aspects of day-to-day living, including:
- support around your home,
- support to access leisure activities,
- support to access community activities,
- support to access education,
- support to access employment (including the provision of Access to Work support workers), and
- support to engage in social activities (… yes, we’ll support you to go to the pub if you want and you don’t have to be back by 8:30!).
As Kath has high support needs, she is aware of the difficulties associated with getting reliable, highly trained staff, who really like their job and want to work with disabled people as equals. She has handpicked her staff over a number of years and once they start to work for us, they stay with us.
We know that staff who are happy and supported are good at supporting others, so that’s what we do! We make sure that our staff are matched to the person that they are supporting and that they really want to be support workers.
Additionally, all staff have high levels of training, not only in Care Standards (all of our staff are trained to NVQ level 2 or above), but they are also trained in the social model of disability and inclusion. They all have to undergo an intensive induction programme and have to have a Disclosure and Barring Service Check at an Enhanced Disclosure level. They also have the services of a psychologist for regular support and supervision, so any issues that arise are dealt with quickly and effectively, so that clients are not affected.
However, we also know that staff will need training to make sure that they meet your individual needs, as each person has a different way of doing things. We will work with you and your support worker to make sure that your needs are met, in a safe and efficient way, so that you can have a successful working relationship.
We do not provide “pop-ins” but rather focus on providing good quality support that enables people who require support to live as independently (and happily!) as possible.